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Trainings

Make the AI you already pay for do real work.

Each training is written for one kind of team, so nobody sits through a day meant for someone else. You pick the course, we plan the date with you.

Plan your training daySee the courses

Training formats

Length
One day or two days
Where
At your office, or online
Courses
Twenty to choose from
HRD Corp
Claimable

Trainings for this time of year

August to December. Closing the year, and planning the next one.

Heads of department, HR and training leads · 1 day

A planning day for managers who have to write next year's department plan. Everyone builds the written plan for a department, then the slides that present it.

What your team can do after Plan Next Year With AI

  • Turn a year of department notes into a written plan for next year.
  • Draft next year's targets, then ask AI to argue the case against them.
  • Build the slide deck that presents the plan to management.
  • Check the figures AI produced before the plan is sent.

How the Plan Next Year With AI day runs

  1. Where AI fits in planning. What AI does well in a planning cycle, plus the parts it gets wrong.
  2. Briefing AI on a department. Giving it the goals, the numbers and the limits before it writes anything.
  3. Writing the plan. Building the plan section by section, then checking every figure in it.
  4. Building the deck. Turning the written plan into slides management can read in ten minutes.
Plan this training day

Finance and planning teams · 1 day or 2 days

Year end brings every month's closing work back at once. Teams build the closing checklist with AI, turn a closing file into the management report, then check what AI got wrong.

What your team can do after Close the Books With AI

  • Build a closing checklist that covers every step your team repeats each month.
  • Clean and reconcile a messy data set with AI.
  • Write the variance commentary management reads, in plain words.
  • Trace every AI figure back to its source before it enters a finance document.

How the Close the Books With AI day runs

  1. Where AI fits in closing. The closing tasks AI handles well, plus the ones it must not be trusted with.
  2. Prompting for accurate numbers. Stating the source, the assumptions and the format so figures can be traced.
  3. Spreadsheets and reconciliation. Cleaning a messy data set, then finding the entries that do not match.
  4. The management report. Turning the closing file into commentary a non-finance reader understands.
Plan this training day

HR teams, plus the managers writing reviews · 1 day

November is when every manager writes reviews. Managers turn a year of notes into a first draft review, then HR builds the summary that goes to management.

What your team can do after AI for Performance Reviews

  • Turn a year of notes into a first draft review.
  • Rewrite vague feedback into wording the person being reviewed can act on.
  • Check a draft review for wording that could cause a dispute later.
  • Build the HR summary of a whole review cycle for management.

How the AI for Performance Reviews day runs

  1. Notes into a first draft. Feeding a year of notes to AI, then getting a review draft back.
  2. Fair and specific wording. Cutting vague praise, then adding the examples that back a rating.
  3. What goes into an AI tool. The staff details that must be removed before anything is pasted in.
  4. The HR summary. Pulling the themes out of a full review cycle into one report for management.
Plan this training day

C-suite, VPs and directors · 1 day

A day for the people who set direction before the departments start planning. Leaders test a decision with AI first, then build the deck that explains it.

What your team can do after AI for Leaders: Decide Faster

  • Pressure-test a decision with AI before it reaches the board.
  • Pull a decision-ready summary out of a long business review pack.
  • Read a KPI sheet with AI, then check the numbers it produced.
  • Build a board-ready deck from the analysis in the same sitting.

How the AI for Leaders: Decide Faster day runs

  1. AI as a thinking partner. Testing a decision against AI, then asking it to argue the opposite case.
  2. Business reviews. Turning a long review pack into the two or three decisions the meeting needs.
  3. Numbers and forecasts. Reading a KPI sheet, then building a forecast with the assumptions written down.
  4. The board deck. Setting the storyline first, then turning it into slides a board can follow.
Plan this training day

Mastering AI Tools

Which AI tool does your company already pay for?

Anyone working in Microsoft 365 · 1 day or 2 days

A hands-on Copilot course that goes app by app, then into automation. It ends with a no-code agent your team builds and uses.

What your team can do after Microsoft 365 Copilot Masterclass

  • Use Copilot across Outlook, Teams, Word, Excel and PowerPoint.
  • Apply a structured prompt method that gets a usable answer first time.
  • Set up scheduled prompts so routine work runs without a person at the keyboard.
  • Build a no-code agent in the Microsoft 365 agent builder, then use it in Teams.

How the Microsoft 365 Copilot Masterclass day runs

  1. How AI works, and where Copilot sits inside Microsoft 365.
  2. Prompts for Copilot. The method, then the moves that repair a weak answer.
  3. Copilot across the apps. Mail, meetings, documents, spreadsheets and decks.
  4. Agents. Scheduled prompts, the agent builder, then a first look at Copilot Studio.
Plan this training day

Teams on Google Workspace · 1 day or 2 days

A hands-on Gemini course across the whole Google Workspace, then into notebooks and automation your team keeps after the day.

What your team can do after Google Gemini Masterclass

  • Use Gemini in Gmail, Docs, Sheets, Slides, Meet and Drive.
  • Build a reusable Gem for a task that comes back, then share it with the team.
  • Set up a notebook that answers questions from your own documents with citations.
  • Schedule prompts that run on their own, then build one no-code automation.

How the Google Gemini Masterclass day runs

  1. Foundations. How Gemini works, where it sits in Workspace, what is safe to put in.
  2. Prompts, then your own Gem for a task that comes back every week.
  3. Gemini across the apps. Mail, documents, data, decks, meetings and Drive.
  4. Notebooks and automation. Questions against your own sources, then scheduled actions.
Plan this training day

Any department, first-time users · 1 day or 2 days

A hands-on masterclass on the features most teams never get to. It ends with a personal AI workspace set up for the work you do.

What your team can do after ChatGPT Masterclass

  • Use Projects, Custom Instructions, Memory, Voice and web access.
  • Apply a prompt formula that states the role, the task, the context and the format.
  • Repair a weak answer with a follow-up instead of a fresh start.
  • Build a personal AI workspace for your own research, drafts or reports.

How the ChatGPT Masterclass day runs

  1. ChatGPT and how it works, plus the features that save the most time.
  2. Prompts. The formula, then the moves that sharpen a weak result.
  3. Advanced prompts. Iteration, tone, accuracy and longer tasks.
  4. Your AI workspace. Projects, custom GPTs, then a build for your own work.
Plan this training day

Any department, first-time Claude users · 1 day

A hands-on course on Claude the app, end to end. It covers the models, the power features, then the links to the tools you already have.

What your team can do after Working With Claude

  • Explain the models, then pick the right one for the job in front of you.
  • Use Projects and Artifacts on real work, then set a house style.
  • Link Claude to your own tools through Connectors and MCP.
  • Decide when the job needs Claude the app, and when it needs Claude Code.

How the Working With Claude day runs

  1. Meet Claude. How it thinks, the models, and how to prompt so it follows.
  2. Power features. Projects, Artifacts and a house style for every draft.
  3. Connections. Connectors and MCP, so Claude gets to your own tools.
  4. Claude the app against Claude Code. Where each one wins.
Plan this training day

Any team, no coding background · 3 days

A hands-on build course. It starts with setup, moves through the everyday loop, then into reusable skills, agents and a real project.

What your team can do after Build Team Tools With Claude Code

  • Set up Claude Code, then run a first session against a real project.
  • Use the core commands and the ask, plan, build, check loop.
  • Create a reusable skill for a task that comes back.
  • Use agents for multi-step work, then ship a project end to end.

How the Build Team Tools With Claude Code day runs

  1. Setup. Install Claude Code, terminal basics, then a first session.
  2. The everyday loop. Core commands, file edits, ask, plan, build, check.
  3. Skills. Turn a task you do every week into something reusable.
  4. Agents and delivery. Hand over multi-step work, then ship a real project.
Plan this training day

Team leads and managers, no coding needed · 1 day or 2 days

A hands-on agent course across two platforms. It covers what an agent can take over, how to build one with no code, then how to link it up.

What your team can do after AI Agent Masterclass

  • Explain what an agent does, and which work is worth a hand over.
  • Build a no-code agent in the Microsoft 365 agent builder.
  • Set up Claude with Projects and Artifacts for the same work.
  • Link an agent to your data, then design the workflow it runs.

How the AI Agent Masterclass day runs

  1. Agents in plain language. What they do, and where they fail.
  2. Copilot Agent Builder. A no-code agent on your own knowledge base.
  3. Claude for agent work. Projects, Artifacts, then connections.
  4. Agentic workflows. Classify, analyse, recommend, then communicate.
Plan this training day

All departments, any level · 1 day or 2 days

A fast tour of what AI tools can make today. Your team sees many of them, then makes a slide deck, a small app, a website page and a research brief.

What your team can do after Tools That 10x Team Productivity

  • Build a slide deck from a written outline in minutes.
  • Turn a plain English description into a small app your team can open.
  • Put up a one-page website for a campaign or an event.
  • Run a research task, then check every source it returns.

How the Tools That 10x Team Productivity day runs

  1. What is out there. A quick map of the AI tools worth your time, plus how to pick one for a job.
  2. Decks and documents. Turn a rough outline into a finished deck, then into the written report behind it.
  3. Apps and websites. Describe a small tool in plain English, then see it appear as a real page.
  4. Research and checks. Ask a hard question, then open every source the tool gives you.
Plan this training day

Any team, any level · 1 day or 2 days

This is the day your team learns AI as a skill. It covers the foundations, the prompt method we teach, the features these tools already have, then a first agent build.

What your team can do after AI Skills Accelerator

  • Write a prompt with the goal, the context, the source and the format stated.
  • Repair a weak answer with a follow-up instead of a fresh start.
  • Use the tool features that change the answer, such as file uploads and saved projects.
  • Build a first agent that runs one weekly job on its own.

How the AI Skills Accelerator day runs

  1. AI foundations. How these tools work in plain language, plus where they get things wrong.
  2. The prompt method. Goal, context, source and expectations, then the moves that sharpen a weak prompt.
  3. Features that change the answer. File uploads, saved projects, research modes, custom instructions.
  4. Your first agent. Instructions, knowledge, actions, then a test on a weekly job.
Plan this training day

AI for Running the Company

What work does management have to sign off?

The whole company at a kickoff · Half day or 1 day

This is the kickoff session, built to fit the morning slot. The whole company sees what AI changes in the everyday work of each department.

What your team can do after Kickoff Day With AI

  • Name one AI use for your own department by the end of the morning
  • Write a prompt that gives a usable answer on the first try
  • Say what company information must never go into a public AI tool

How the Kickoff Day With AI day runs

  1. What AI does now: a plain opening on what these tools do well, and where they fail.
  2. One way to prompt: the method a whole company can share, shown live on ordinary tasks.
  3. Department by department: what changes for marketing, finance, HR, operations, service.
  4. Safe use: what stays out of the tool, and how to check an answer before it is used.
Plan this training day

Managers and team leads · 1 day

This day is built around the half-year review management asks for in June. A set of six-month numbers goes in, the review deck and the revised forecast come out.

What your team can do after Mid-Year Review With AI

  • Read six months of numbers and pull out what actually moved
  • Explain a variance in one paragraph a director will understand
  • Build the review deck from the analysis in the same day
  • Rework the forecast for the rest of the year from what the numbers show

How the Mid-Year Review With AI day runs

  1. Reading the half-year: putting the numbers to AI, then finding the movements worth explaining.
  2. The story behind the number: turning a variance into a short written explanation.
  3. The review deck: building the slides from the analysis, in the words management uses.
  4. The revised forecast: a first-cut projection for the rest of the year, then checking it by hand.
Plan this training day

AI for Departments

Which team needs it first?

Sales and business development teams · 1 day

A salesperson's week, run with AI. Teams research a company before the meeting, then write the proposal and the follow-up that come after it.

What your team can do after AI for Sales Teams

  • Research an account and its market before a first meeting.
  • Turn meeting notes into a structured brief in a few minutes.
  • Draft the follow-up email and the proposal the same day as the meeting.
  • Check a claim AI made against a source before it goes into a pitch.

How the AI for Sales Teams day runs

  1. Prompting for sales work. Giving AI the account, the buyer and the goal before asking for anything.
  2. Account research. Researching a company with tools that return sources you can open.
  3. Notes to brief to proposal. Turning meeting notes into a brief, then a solution the buyer recognises.
  4. The follow-up and the deck. Writing the email that follows a meeting, then the slides behind it.
Plan this training day

Marketing and brand teams · 1 day or 2 days

Marketing teams spend this day on one campaign. We cover the research behind a message, the copy that carries it, then the images built to sit beside it.

What your team can do after AI for Marketing Teams

  • Set up AI to write in your brand's voice
  • Draft a month of campaign posts from one campaign brief
  • Build campaign images with an AI image tool
  • Turn campaign results into a short report for management

How the AI for Marketing Teams day runs

  1. Brand voice setup: teaching the tool how your company sounds before you write anything.
  2. Audience research: what your buyers care about, with sources you can check.
  3. Campaign copy: emails, ads, landing pages, social posts from one brief.
  4. Images and reporting: campaign visuals, plus the results report management asks for.
Plan this training day

Operations and admin teams · 1 day or 2 days

Operations teams spend this day writing things down. We cover turning the steps only senior staff know into a guide anyone can follow, then the weekly report.

What your team can do after AI for Operations Teams

  • Write an SOP a new joiner can follow on day one
  • Build the weekly operations report from a page of numbers
  • Spot which repeated tasks are worth handing to AI
  • Build a simple form or tracker without writing code

How the AI for Operations Teams day runs

  1. Where AI fits: mapping the repeated tasks in a week and picking the ones to hand over.
  2. SOPs and documentation: turning steps in someone's head into a written guide.
  3. Reporting: the weekly operations update, built from numbers in a spreadsheet.
  4. Small tools without code: a form, a tracker or a checklist your team can use.
Plan this training day

Customer service and support teams · 1 day

This day is about the replies a service team writes every day. We cover drafting them in your company's words, handling a complaint, then checking one before it is sent.

What your team can do after AI for Customer Service Teams

  • Draft a customer reply that matches your company's tone
  • Turn an angry complaint into a calm, clear reply
  • Summarise a long email thread before passing it to a colleague
  • Check a draft reply for wrong details before it is sent

How the AI for Customer Service Teams day runs

  1. Prompting for service: giving the tool your tone, your rules and the facts it may use.
  2. Everyday replies: drafts for the questions your team answers again and again.
  3. Complaints: reading what the customer actually wants, then writing a calm reply.
  4. Checking before sending: the short list your team runs over every AI draft.
Plan this training day

Public sector teams and agencies · 1 day or 3 days

This day is written for government officers. We stay on the tools already approved in the office, keep the language plain, then cover what may never be typed into any tool.

What your team can do after AI for Government Officers

  • Use the approved office tools for daily writing tasks
  • Turn a long report or a set of minutes into a short summary
  • Draft a memo from a few lines of notes
  • Name the details that must never be typed into an AI tool

How the AI for Government Officers day runs

  1. How AI works: plain language, no jargon, with what these tools get wrong.
  2. Prompting: the four parts of an instruction that gets a usable answer.
  3. Everyday office work: memos, letters, minutes, summaries of long reports.
  4. Data rules: PDPA, department policy, plus what stays out of every AI tool.
Plan this training day
A trainer at the front of a training room with a slide on screen

When the whole department needs it.

You can book more than one course, one team at a time. Finance gets the finance day, and legal gets the legal day.

Two decisions come before any date goes in the calendar. We settle both with you on one call.

Which team goes first
The team with the most repeat work in a week is usually the one to start with.
Which course each team gets
Every course is matched to what that team is responsible for.

Training every team in the company, in the order that pays back first

98% would recommend

Nine trainings at ADA Global, team by team, reaching more than 450 staff.

Read what happened at ADA Global

Tell us who needs it, and we will tell you which course.

Plan your training day

HRD Corp runs the Malaysian employer training levy. If your company pays into that levy, you can claim the cost of these trainings back. How claiming works